Terms of cooperation

  • Ordering through the basket, 100% prepayment.
  • Order formation within 1-3 days depends on the volume.
  • Coordination with you of all order items (at the moment, 5-20% of models may not be available, we make replacements at your request).
  • Shipping (cargo transportation) from Turkey to Russia, Ukraine, Kazakhstan, Kyrgyzstan, Belarus, Uzbekistan, Azerbaijan, countries of the European Union.
  • Upon arrival of the order to the docking city - payment for cargo transportation, then sending the goods to the regions payment on arrival.

Terms for the purchase of goods:

  • Goods need to be redeemed only in dimensional rows; series cannot be broken.
  • The goods presented on the site may not be all available, therefore, after a preliminary order, we check for availability.
  • Prices on the website are indicated wholesale. Discounts are provided to large wholesalers. For large customers there are special individual discounts that are agreed with the factories of Turkey inclusively.
  • Return of goods is possible only in the event of a manufacturing defect. In this case, the buyer must contact the support service with a statement of the identified defects within 3 days, as well as provide photo and video materials.

Payment Terms:

  • 100% prepayment is provided.
  • Payment is in US dollars. We focus on the dollar selling rate at the National Bank of Russia, Kazakhstan.
  • You can pay either through payment systems (Golden Crown, Obverse, Western Union, etc.)
  • After placing the order, the invoice for payment is automatically sent to the mailbox you specified during registration.
  • Processing and collection of the order from 1 to 3 working days.
  • Send a receipt of payment to info@lalelishop.ru.
  • When placing an order, indicate the real phone number with Whatsapp or Viber, otherwise the manager will not be able to reach you and your order will be canceled.


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